Frequently Asked Questions
Everything you need to know about your gear and orders
What is the standard shipping time for electronic orders?
We offer expedited processing for all electronics. Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on customs.
Do my Ghost Adventures products come with a warranty?
Yes, all our electronic devices include a 12-month limited warranty that covers manufacturing defects and hardware malfunctions under normal use.
What is your return policy for opened electronics?
We accept returns within 30 days of purchase. For opened electronics, the item must be in original condition with all cables and manuals included; a small restocking fee may apply.
Are batteries included with the devices?
Most of our handheld devices include a pre-installed rechargeable lithium-ion battery. For items requiring AA or AAA batteries, please check the 'In the Box' section of the specific product page.
How do I track my package once it has shipped?
Once your order is dispatched, you will receive an automated email containing your tracking number and a link to our carrier's real-time tracking portal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.